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HOW TO ORDER
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TO ORDER ONLINE
- When you find an item you want click "add to basket". You can add as many items as you want before clicking "proceed to checkout".
- At the checkout you will be asked for Personal Information to help us process your order. We will not release your Personal Information to any other company.
- When you press ‘confirm order’ a secure email will be sent to us.
- We will send out your orderform and receipt by return of post. Please check these - if you have made a mistake you can always give us a call.
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- Make your selection then ring us on 0845 226 1660 with your card details ready. We accept all cards except American Express.
- Our trained staff will take you through all the options available and chat about your requirements.
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TO ORDER BY POST
- Write to us at The Big Bed Company, Unit 8 Anamax Group Estate, Oxford Road, Gerrards Cross SL9 7BB. Cheques should be made payable to The Big Bed Company Ltd.
- We will contact you to reconfirm your order before processing it.
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TO ORDER AT THE SHOWROOM
- Our entire range of beds and bed linen is on show at our showroom –see the visit us section for details. We accept cards and cheques.
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PAYMENT AND DELIVERY
- For beds and mattresses, we take a 50% deposit when you order, balance payable on delivery. For linen, bedding and accessories we take a 100% deposit when you order.
- At checkout the website will calculate the delivery charge for you.
- If you want to order a bed or mattress, live in Wales, the North of England, or Scotland, and can be flexible with your delivery dates, we may be able to offer half price delivery by sharing the load with other customers. Please call for details.
- Bedding and linen items are delivered by DHL.
The Big Bed Company Ltd is VAT registered (reg no. 835 5295 09) and a limited company (reg no.4737276)
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